FAQs

Frequently Asked Questions  

You can call our customer service support lines on 012778960, send an e-mail to info@consat.tv or through WhatsApp – 08179371908
No. For full payment option details please look in the ‘How to pay section’ under the Get Consat Tab.
Your decoder will display a message (ENCRYPTED CHANNEL) indicating that your smartcard has expired. However prior to that happening, you will be notified through a message on your decoder that it’s time to renew your subscription.
Your decoder will display a message (ENCRYPTED CHANNEL) indicating that your smartcard has expired. However prior to that happening, you will be notified through a message on your decoder that it’s time to renew your subscription.
It costs N9, 999 only with 2 months free full bouquet subscription.
For full payment option details please look in the ‘How to pay section’ under the Get Consat Tab.
- N3, 999/month for Classic Plan, N1, 950/month for Vogue plan or N999/month for Style Plan
Your decoder will be upgraded over the air (OTA) when an upgrade is available.
You can buy a new one from an agent near you or at our head office located in Lagos at 1 Continental Way, Off CMD Road, Ikosi-Ketu.
Yes we have agents across the country, please navigate to Agent Locator on our website to find their details.
You can call our customer service support lines on 012778960, send an e-mail to info@consat.tv or through WhatsApp – 08179371908
You can buy a full kit from our agents across Nigeria and also at our head office located in Lagos at 1 Continental Way, Off CMD Road, Ikosi-Ketu.
Please contact our customer support service via 012778690 or through WhatsApp – 08179371908